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Implementing a more effective mobility management solution is the first step towards competitive growth. However, as you integrate new technology, you will need to consider device parameters, security, support, and more.
Although each company’s needs are unique, you will need to consider some key aspects before and during the development of business mobility solutions, as well as the overall management of those solutions.
Moving forward, use this business mobility checklist as a guide. Print it out and check off each step as you complete them. This will force you to examine all variables in relation to your company’s mobility needs, objectives, and concerns.
Step one: Help employees understand the benefits of improved mobility
As you consider business mobility transformation, shift your company culture towards a more mobile enterprise in terms of innovation and productivity. Help employees understand the benefits associated with improved mobility and how it will benefit both them and the customer.
Tip: As you plan, consider various strategies to leverage the power of technology in relation to company culture.
For example, you could implement a cloud-based performance technology solution that will allow employees to see the impact of their work, increasing job satisfaction. From improved communication and collaboration to greater flexibility, help your team understand the benefits of this transformation.
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Step two: Determine whether your employees will use company-issued devices
In the mobile workforce, “bring your own device” (BYOD) is now considered the norm. However, this is also creating significant data management and security issues.
Pro: Your employees and the company will benefit from uniformity in relation to operating systems and IT support — all while reducing security risks.
Con: Initial investment required to purchase devices.
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Step three: Create mobile management policies
This step is crucial if you want to keep everyone on the same page. Take your time when developing these policies — they should be detailed and aim to eliminate any possible gray areas.
Tip: Be sure to consider all possible security issues. For example, what happens if a company tablet containing sensitive information is lost? Be mindful of all possible scenarios and then develop best practices and policies for each department.
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Step four: Implement reliable support from the start
As you increase the number of mobile devices within your company, support will be one of the most important areas to consider. Once again, when you decide on the BYOD approach, this limits the type of IT support that you can consistently provide across the entire company.
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Related: 4 of the biggest reasons your company needs dedicated IT support
More to consider:
- Start with protecting and managing what matters most (i.e. mobile device management, mobile application management, etc.).
- Ensure your new mobility strategy considers the end user’s experience (simplify and secure as many areas as possible).
- Automate as much as possible, including controls for data sharing and management.
- Categorize and protect all data based on whether or not it’s public, confidential, and restricted and then implement further strategies.
- Be clear about the roles and responsibilities of each party. For example, who is responsible for backups? Who provides maintenance?
- While you’re writing your policies, try to think ahead. What will enterprise mobility look like in two, five, and ten years based on evolving mobile technologies?
Still unsure where to begin? Have questions about your company’s specific needs?
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